I have twenty boards all apparently with the same problem: they cannot connect to the cloud. The SIM’s are all activated, and all (except for two) successfully registered on nRFCloud.com; but when the app tries to send a message, there’s an error attempting to connect to the cloud.
In a previous version of our code, that switch issue I posted about previously caused all the devices to issue a ton of messages. I had to quickly pause them all and set data limits to stop the data charges from piling up any further.
I’ve since lifted the data limit and unpaused, now that we’ve resolved that issue of messages being streamed like mad. But now it’s impossible to connect and send any messages to the cloud–as if the devices are still paused or data limited, or something else is blocking them.
What can I do to find out precisely what the blockage is?
