SteveD0 I’m not sure about that. Do you have the LTE antenna connected properly? It should be the connector underneath the RST button.

The “bars” only work when the device is reporting status in the terminal. I wouldn’t use that as an indicator whether or not you have service.

Additionally, is your SIM activated? It should have a green dot and “Ready” next to it in the Hologram dashboard.

Do you know if you get any AT&T, Sprint or T-Mobile service at your place? It could very well be that you’re out of service area. A great way to check is by running the at_client example and using Automatic requests and pressing the AT+CFUN=1 button

      Bear in mind you shouldn’t be using the AT+CFUN=1 button for the AGPS example. It will automatically connect.

      I just switched to my other device and here is what I got:
      *** Booting Zephyr OS build v2.3.0-rc1-ncs1-2410-g7d20f2ebf259 ***
      D: COEX0 set: AT%XCOEX0=1,1,1565,1586
      I: A-GPS sample has started
      I: Connecting to LTE network. This may take minutes.
      I: PSM mode requested
      +CEREG: 2,“0415”,“00F7710F”,7,0,0,“11100000”,“11100000”
      +CSCON: 1
      +CEREG: 5,“0415”,“00F7710F”,7,,,“00001000”,“00011111”
      I: Connected to LTE network
      D: GPS socket created, fd: 1232491587
      I: CLOUD_EVT_CONNECTING
      I: CLOUD_EVT_DISCONNECTED
      +CSCON: 0
      +CEREG: 5,“0415”,“00F83910”,7,,,“00001000”,“00011111”
      +CSCON: 1
      +CEREG: 5,“0415”,“00F7710F”,7,,,“00001000”,“00011111”
      +CSCON: 0

      I then went into nRF Cloud and was able to add the device. It however is saying that it is disconnected.
      I still have 0 bars on the desktop.
      I just entered AT%XSYSTEMMODE? on the desktop for the second device and nothing happened.

      I can go back to my 1st device and retry and enter this AT command as well, since that is the original device having issues.

      I still have the second device connected . I closed it down and restarted it and before I reset the device I executed the AT command. Here is the response from the AT command:
      AT%XSYSTEMMODE?
      %XSYSTEMMODE: 1,0,1,0
      OK

      I’m going to switch devices and try the command again…

      I went back to the 1st device and put the SIM card back in it. The AT command output is the same and it stops in the same place as it originally did so it is not connecting to the LTE network.

      Thoughts?

      Is the AT+CFUN=1 the reset button?

      Now I’m getting:

      AT%XSYSTEMMODE?
      %XSYSTEMMODE: 0,1,1,0

        jaredwolff Do you have the LTE antenna connected properly? It should be the connector underneath the RST button.

        The “bars” only work when the device is reporting status in the terminal. I wouldn’t use that as an indicator whether or not you have service.

        Additionally, is your SIM activated? It should have a green dot and “Ready” next to it in the Hologram dashboard.

        Do you know if you get any AT&T, Sprint or T-Mobile service at your place? It could very well be that you’re out of service area. A great way to check is by running the at_client example and using Automatic requests and pressing the AT+CFUN=1 button

        @SteveD0 can you address these questions?

          SteveD0 The output should be 1,0,1,0

          If you can run

           AT+CFUN=4
 AT%XSYSTEMMODE=1,0,1,0
 AT+CFUN=0

            I ran the suggested AT commands on each device.

            ********TEST 1************
            TEST 1 - FAILED on DEVICE w/ SerNr ending in 504:

            Here is what I got:
            AT+CFUN=4 AT%XSYSTEMMODE=1,0,1,0 AT+CFUN=0
            %XSIM: 0
            OK

            And did nothing when I pressed RESET - if I had waited long enough it would have timed out

            *** Booting Zephyr OS build v2.3.0-rc1-ncs1-2410-g7d20f2ebf259  ***
D: COEX0 set: AT%XCOEX0=1,1,1565,1586
I: A-GPS sample has started
I: Connecting to LTE network. This may take minutes.
I: PSM mode requested
+CEREG: 0,"FFFE","FFFFFFFF",7,0,0,"11100000","11100000"

            From my several earlier attempts it times out from here.

            ********TEST 2************
            TEST 2: WORKED on DEVICE w/ SerNr ending in 152:
            I put the SIM card in this device as it never worked on the first device.
            This is the device that connected yesterday and showed the IMEI associated to the the SIM card in the nRF Cloud.

            Running your request:

            AT+CFUN=4  AT%XSYSTEMMODE=1,0,1,0  AT+CFUN=0
%CESQ: 255,0,255,0
+CEREG: 0,"FFFE","FFFFFFFF",7
%XSIM: 0
OK
            *** Booting Zephyr OS build v2.3.0-rc1-ncs1-2410-g7d20f2ebf259  ***
D: COEX0 set: AT%XCOEX0=1,1,1565,1586
I: A-GPS sample has started
I: Connecting to LTE network. This may take minutes.
I: PSM mode requested
+CEREG: 2,"0415","00F83910",7,0,0,"11100000","11100000"
+CSCON: 1
+CEREG: 5,"0415","00F83910",7,,,"00001000","00011111"
AT+COPS=3,2
I: Connected to LTE network
D: GPS socket created, fd: 1232491587
I: CLOUD_EVT_CONNECTING
OK
AT+COPS?
+COPS: 0,2,"310410",7
OK
AT%XCBAND
%XCBAND: 17
OK
AT+CGDCONT?
+CGDCONT: 0,"IP","hologram","10.69.66.39",0,0
OK
T+CGACT?
+CGACT: 0,1
OK
I: CLOUD_EVT_CONNECTED
I: CLOUD_EVT_PAIR_DONE
E: Failed to save session state: -2
I: CLOUD_EVT_READY
I: Service info sent to cloud
D: GPS mode is enabled
D: GPS operational
I: Periodic GPS search started with interval 240 s, timeout 120 s
I: GPS_EVT_SEARCH_STARTED
D: Waiting for time window to operate
I: GPS_EVT_OPERATION_BLOCKED
+CSCON: 0
D: GPS has time window to operate
I: GPS_EVT_OPERATION_UNBLOCKED

            ……..

            LOOKS LIKE THIS IS WORKING…

            QUESTION??
            Should I activate my second SIM card and use it in the device w/ SerNr ending in 504 and retry this whole process?

            ALSO, ANSWERS TO OTHER QUESTIONS
            1) Yes I connected the LTE antenna correctly
            2) The device (152) is working correctly on network AT&T Mobility

              SteveD0 Should I activate my second SIM card and use it in the device w/ SerNr ending in 504 and retry this whole process?

              It’s likely a settings issue on the first device. Bear in mind that the commands need to be on separate lines

              AT+CFUN=4
AT%XSYSTEMMODE=1,0,1,0
AT+CFUN=0

              Then reset. Then make sure the settings have taken with

              AT%XSYSTEMMODE?

              The reply should be

              %XSYSTEMMODE: 1,0,1,0

              You only have to do this once.

              I recommend you load the at_client sample on the one that is not working and re-attempt connecting with that firmware. This helps rule out weird configuration issues.

              Also, are you using a firmware you built or the one that I pre-built?

                If you mean by firmware executing the newtmgr image upload when the device was in DFU mode I loaded the firmware I built as I followed the steps from the nRF Cloud AGPS Sample. I’m not actually sure how to load your pre-build firmware nor where to find it?

                I’m trying to use the Desktop Programmer to update the modem firmware. I can select the device okay, however, the picture doesn’t look like the instructions. There is no hex file in the memory of the device.
                I also can browse and get the merged.hex file and place it into the file memory layout but the menu items to erase and/or write are all grayed out.
                The log shows this:
                15:26:09.011 Application data folder: C:\Users\Steve\AppData\Roaming\nrfconnect\pc-nrfconnect-programmer
                15:26:09.122 Using nrfjprog library 10.9.0, pc-nrfjprog-js 1.7.3
                15:26:10.011 Error while probing devices: Error occured when get serial numbers. Errorcode: CouldNotCallFunction (0×9) Lowlevel error: INVALID_OPERATION (fffffffe)
                15:26:12.288 Unsupported device. The detected device could not be recognized as neither JLink device nor Nordic USB device.
                15:26:28.141 Parsing HEX file: C:\ncs\nrf\samples\nrf9160\at_client\build\zephyr\merged.hex
                15:26:28.152 File was last modified at 11/4/2020, 3:06:14 PM

                I then went back and loaded blinky. Upon returning to the programmer same thing there was no visible files in the memory.

                After I didn’t see the blinky in memory on that device, I went to my other device and tried to look into the memory and didn’t see anything there.

                I don’t have the programmer board yet if that is what is needed. It should arrive soon.

                  SteveD0 I don’t have the programmer board yet if that is what is needed. It should arrive soon.

                  You need the programmer and cable for the programmer app to work. I recommend you don’t update your modem firmware until you can get your setup working first.

                    So most definitely the firmware needs to be updated. After activating a new SIM card for this device and getting it set up on nRF Connect for Cloud the message is, “Upgrade your firmware to view Network, Sim, Device, and Service Information”

                      SteveD0 this is referring to the Asset Tracker application firmware. You can ignore that message. The nRF9160 Feather currently does not support the Asset Tracker application.

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